Frequently Asked Questions
Find answers to common questions about PartTimer. Can't find what you're looking for? Contact our support team for personalized assistance.
General Questions
What is PartTimer?
+
PartTimer is a specialized job platform designed for experienced professionals aged 50+ and employers seeking qualified talent. We focus on connecting seasoned professionals with meaningful career opportunities.
Who can use PartTimer?
+
Our platform is designed for experienced professionals aged 50+ or with 10+ years of experience, and employers looking to hire qualified candidates. We welcome professionals from all industries and backgrounds.
Is PartTimer free to use?
+
Basic features are free for both professionals and employers. Premium features and advanced recruitment tools are available through subscription plans. We offer various pricing tiers to meet different needs.
How is PartTimer different from other job sites?
+
PartTimer specializes in experienced professionals aged 50+, offering age-inclusive recruitment, specialized matching algorithms, and a community-focused approach that values wisdom and proven track records.
For Professionals
How do I create a professional profile?
+
Sign up for a free account, choose 'Professional' as your role, and complete your profile with your experience, skills, education, and career objectives. You can also upload your resume and add a professional photo.
What information should I include in my profile?
+
Include your work history, key skills, education, certifications, achievements, and a compelling bio. The more complete your profile, the better employers can assess your fit for their opportunities.
How do I apply for jobs?
+
Browse available positions, click 'Apply' on jobs that interest you, and submit your application. You can also set up job alerts to be notified of new opportunities matching your criteria.
Can I remain anonymous while job searching?
+
Yes, you can control your profile visibility. Choose to be visible to all employers, only to employers you apply to, or remain completely anonymous until you're ready to engage.
How do I know if employers are viewing my profile?
+
You'll receive notifications when employers view your profile, download your resume, or express interest in connecting with you. You can track all profile activity in your dashboard.
For Employers
How do I post a job on PartTimer?
+
Sign up for an employer account, complete your company profile, and use our job posting tool to create detailed job descriptions. You can set requirements, salary ranges, and application deadlines.
What types of candidates can I find?
+
You'll find experienced professionals aged 50+ with proven track records across all industries. Our candidates typically have 10+ years of experience and bring valuable expertise, stability, and leadership skills.
How much does it cost to post jobs?
+
We offer various pricing plans starting with free basic job postings. Premium plans include advanced features like candidate search, analytics, and priority support. Contact our sales team for custom enterprise solutions.
Can I search for candidates proactively?
+
Yes, with our premium plans you can search our candidate database by skills, experience, location, and other criteria. You can also reach out directly to candidates who match your requirements.
How do I manage applications?
+
Our applicant tracking system helps you organize, review, and communicate with candidates. You can rate applications, schedule interviews, and track the entire hiring process in one place.
Account & Security
How secure is my personal information?
+
We implement industry-standard security measures including encryption, secure servers, and regular security audits. Your data is protected and we never share your information without your explicit consent.
What happens if I forget my password?
+
Use the 'Forgot Password' link on the login page. We'll send you a secure reset link to your registered email address. You can also contact our support team for assistance.
Can I delete my account?
+
Yes, you can delete your account at any time through your account settings. Please note that this action is permanent and will remove all your data from our platform.
How do I update my account information?
+
Log into your account and navigate to 'Profile Settings' or 'Account Settings' to update your personal information, contact details, and preferences at any time.
Billing & Subscriptions
What payment methods do you accept?
+
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our payment partners.
Can I cancel my subscription?
+
Yes, you can cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period, and you'll continue to have access until then.
Do you offer refunds?
+
We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied with our service, contact our support team within 30 days for a full refund.
Are there any hidden fees?
+
No hidden fees. All pricing is transparent and clearly displayed. You'll only be charged the amount shown during checkout, and we'll notify you of any price changes in advance.
Support & Communication
How can I contact customer support?
+
We offer multiple support channels: live chat on our website, email support at support@part-timers.ca, and phone support during business hours. Premium users get priority support access.
What are your support hours?
+
Our support team is available Monday through Friday, 9 AM to 6 PM EST. Premium users have access to extended support hours and weekend availability.
How quickly do you respond to support requests?
+
We aim to respond to all support requests within 24 hours. Premium users receive priority support with responses within 4 hours during business hours.
Do you offer training or onboarding?
+
Yes, we provide free onboarding sessions for new users and comprehensive training materials. Enterprise clients receive dedicated account management and custom training programs.
Privacy & Data
How do you protect my privacy?
+
We're committed to protecting your privacy. We never sell your personal information, use strict access controls, and comply with all relevant data protection regulations. Read our Privacy Policy for full details.
Can I control who sees my information?
+
Yes, you have full control over your profile visibility and can choose who can see your information. You can also request that we remove your data from our systems at any time.
Do you share my data with third parties?
+
We only share your data with your explicit consent or as required by law. We may use trusted service providers to help operate our platform, but they're bound by strict confidentiality agreements.
How long do you keep my data?
+
We retain your data only as long as necessary to provide our services. When you delete your account, we remove or anonymize your personal information within 30 days.
Platform Features
What features are included in the free plan?
+
Free users can create profiles, browse jobs, apply to positions, and receive basic notifications. Premium features include advanced search, analytics, priority support, and enhanced visibility.
Do you have a mobile app?
+
Yes, we offer mobile apps for both iOS and Android devices. Our mobile apps provide full platform functionality with an optimized mobile experience.
Can I integrate PartTimer with my existing systems?
+
Yes, we offer API access and integration options for enterprise clients. We can integrate with popular HR systems, applicant tracking systems, and other business tools.
Do you offer analytics and reporting?
+
Premium users have access to detailed analytics including profile views, application tracking, and performance metrics. Enterprise clients receive custom reporting and insights.
Still Have Questions?
Our support team is here to help! Get in touch with us for personalized assistance and expert guidance on using PartTimer.
Support Hours: Monday - Friday, 9 AM - 6 PM EST
Phone: +1 (555) 123-4567 | Email: support@part-timers.ca
Helpful Resources
Explore these additional resources to get the most out of PartTimer.